Important Information
Apartment New York City New York Policies
To help make your stay at Murray Hill East Suites in New York City as comfortable and enjoyable as possible, please take a moment to review the hotel policies below. These guidelines cover important details such as check-in and check-out times, guests, children, pets, and payments, so you know what to expect throughout your stay.
- Groups
When booking more than 5 rooms, different policies and additional supplements may apply.
- Internet
WiFi is available in all areas and is free of charge.
- Parking
No parking available.
- Pets
Pets are not allowed.
- Children and extra bed policy
Children of any age are allowed. Children up to and including 2 years old stay for free when using an available cot. Children up to and including 17 years old stay for free when using an existing bed. People no matter the age stay for free when using an available extra bed. Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
- Important Information
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply. Due to the coronavirus (COVID-19), this property is taking steps to protect the safety of guests and staff. Certain services and amenities may be reduced or unavailable as a result. In response to the coronavirus (COVID-19), additional safety and sanitation measures are in effect at this property. Due to coronavirus (COVID-19), this property adheres to strict physical distancing measures. Guests will receive a rental agreement which must be signed and returned to the property prior to arrival. If guests don't receive the agreement on time, they should contact the property management company at the number on the booking confirmation. Guests under the age of 18 can only check in with a parent or official guardian. A damage deposit of USD 750 is required. The host charges this 14 days before arrival. This will be collected by credit card. You should be reimbursed within 7 days of check-out. Your deposit will be refunded in full via credit card, subject to an inspection of the property. At check-in, guests must present the same credit card used at the time of booking for nonrefundable reservations. Please note that complimentary linen change is provided weekly.